· business development · 5 min read
A Guide to Choosing the Ideal IT Company for Your App
Understand how to choose the ideal IT company for your app. Learn the key steps in defining IT project needs, what to look for when selecting an IT firm, how to verify references and portfolios, and answers to the most frequently asked questions about software houses.

Outsourcing to a software house is a popular way to delegate specific tasks and functions to an external company to efficiently deliver a project. This can include not only HR, training, and accounting, but above all software development — the area most companies choose to outsource. With the rapid growth of in-house IT departments, demand for specialized software partners is high, helping save time and costs while working with a partner who takes responsibility for the project’s success.
In the context of what is a software house, it’s key to understand these are companies specializing in building modern solutions — such as mobile apps, websites, B2B platforms, and web apps — addressing the growing need for IT specialists across Europe.
How to Define Your Needs and Expectations?
Key steps in defining IT project needs
- Define needs and capabilities
Prepare the technical specification if possible, assess project size, set the project budget, and establish non-negotiable deadlines — these are crucial.
- Additional services
Consider whether software development should be complemented with additional services.
- Choosing between software development and digital consulting
Decide whether you need a software product or digital advisory services that include risk analysis, capability assessment, and growth strategy recommendations.
- A specialized software company
Choose a firm specializing in your industry to ensure optimal use of resources and a better understanding of your business needs.
- Business analysis included
Ask the software company for a free business analysis of your project’s potential profitability.
- Understanding business needs
An IT company should take time to understand your needs and business goals before proposing any solutions.
- Tailored solutions
Your IT partner should offer solutions tailored to your specific needs, not a one-size-fits-all approach.
- Defining your IT firm’s niche
Understand the competitive landscape; identify services, target market, culture, and values.
What to Look For When Choosing an IT Company?
Experience and Specialization
When choosing an IT company, pay attention to its experience and specialization in specific industries or technologies. Companies like Arlemi that have delivered projects across different sectors can offer higher quality thanks to accumulated knowledge and experience. Specialization in domains such as e-commerce or transport also matters, as it shows the company’s ability to meet the specific requirements and standards of a given industry.
Portfolio and References
Reviewing an IT company’s portfolio helps assess the scope and quality of completed projects. For example, Aplikuj.pl, with offices in many cities across Poland, can demonstrate the diversity and scale of its services. It’s important to check available references from other companies — a good indicator of the reliability and credibility of a potential IT partner.
Transparent Development Process
Insist on a transparent software development process with clearly defined milestones, timelines, and cost estimates. Transparency minimizes the risk of misunderstandings and improves project management.
Soft Skills
Beyond technical skills, soft skills matter — including effective communication and the ability to translate business needs into technical requirements. Companies like Arlemi that offer a wide range of IT services should also demonstrate strong client interaction and a deep understanding of client goals.
Data Security
In today’s digital age, your chosen IT company must have robust data security measures to protect sensitive information against unauthorized access. This is crucial for safeguarding both company and customer data.
SLA and Support
Make sure the IT company offers an SLA (Service Level Agreement) that details availability levels, response times, incident resolution, as well as monitoring and reporting. It’s also worth checking how the company handles ongoing support and maintenance — essential for the continuity of applications and systems.
How to Verify an IT Company’s References and Portfolio?
IT Portfolio
An IT portfolio showcases skills, experience, and achievements in software development and project delivery. A good portfolio should include problem-solving descriptions, thought processes, success stories, case studies, and hosted code in remote repositories. It should also contain a brief bio, contact details, and links to other profiles or websites. Regular updates and maintaining remote repositories help demonstrate skill growth over time.
References and Testimonials
An IT company should be able to provide references and testimonials from satisfied clients — evidence of the partner’s solidity and reliability.
Conclusion and Next Steps
When choosing the ideal IT company for your app, consider multiple factors — from precisely defining your needs and expectations, through verifying the experience and specialization of potential partners, to reviewing their portfolios and references. Emphasizing process transparency, the team’s soft skills, and guarantees of data security and post-launch support is key to any project’s success.
Working with a well-matched software house can bring significant benefits to your business by increasing operational efficiency and providing access to innovative technological solutions. Ultimately, the choice of an IT partner should be guided not only by current project needs, but also by your company’s long-term growth strategy and its ability to adapt to a dynamic digital environment.
FAQs
- What is a software house?
A software house is a company specializing in building and maintaining IT products — both the visual/user interface side (front end) and the infrastructure and server-side data processing (back end).
- How do I choose the right software house for my project?
Start by writing down your expectations and clearly describing the project. This helps potential partners understand your needs and propose appropriate technologies. If you have preferred technologies, make sure they are discussed early on.
- How many software houses operate in Poland?
Based on 2021 data, more than 500 companies in Poland specialize in software development, according to the Clutch portal.